MEMBERSHIP TERMS
Considered access,
clearly explained.
Last updated 21 September 2026
Draft: confirm the contracting entity, membership price, cancellation period, concierge scope and governing address before launch.
1. About these terms
These terms govern your use of SHIJIA™ Group membership, the physical or digital membership card, member privileges and concierge support. By joining or using the service, you agree to these terms.
2. Eligibility and accounts
You must be at least 18, provide accurate information and keep account access secure. Membership is personal and must not be transferred, shared or used for commercial resale unless we agree otherwise in writing.
3. Membership and payment
The price, billing frequency, trial or founding terms, renewal date and any minimum period will be shown before purchase. You authorise recurring charges where applicable. The SHIJIA™ Group is a membership credential and is not a bank or payment card.
4. Privileges and partner services
Privileges are subject to availability, participating locations, dates, exclusions and partner-specific conditions. Partners remain responsible for the services they provide, including bookings, safety, cancellations, refunds and professional standards. We may add, replace or remove partners and privileges as the network develops.
5. Concierge
Members may receive responsive concierge support from trained people, not automated AI agents. Access to request information is governed by internal confidentiality and information-handling policies. The concierge can research, coordinate and request bookings, but availability and third-party acceptance cannot be guaranteed. We will tell you before committing you to a charge. Emergency, medical, legal, financial and regulated professional services are outside scope.
6. Cancellations
Your cancellation rights and any cooling-off period will be explained at checkout. Cancelling membership does not automatically cancel bookings made with a partner, and partner cancellation charges may still apply.
7. Fair use
You must not misuse privileges, harass staff, submit unlawful requests, impersonate another person, interfere with the service or use concierge for deceptive or unsafe activity. We may pause or end access where reasonably necessary to protect members, partners or the service.
8. Liability
Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, SHIJIA™ Group is not responsible for losses caused by events outside reasonable control or by independent partner services. Final liability wording and any appropriate cap will be confirmed before launch.
9. Changes and contact
We may update these terms when the membership changes. We will give reasonable notice of material changes. Questions can be sent to Email the team.